RNVP Technology Private Limited, a company incorporated in India, having its registered office at "B-9012, Prateek The Royal Cliff, Crossing Republik, Ghaziabad, Uttar Pradesh, 201016" (referred to herein as "i2i", "we", "our" or "us") operates a web-based marketplace to bring together investors who are willing to lend and individual borrowers who are willing to borrow in India through its website https://www.i2ifunding.com (or any successor site) and its related sub-domains, sites, Services and tools ("Website"). i2i’s endeavor is that an individual, company and/or firm may come forward to support an individual in need. On this Website, a visitor can browse and search for persons, companies and/or firms who are willing to lend ("Investor(s)") and persons who are willing to borrow ("Borrower(s)"). i2i shall merely facilitate a transaction of borrowing and lending between two such parties. i2i neither lends nor borrows through this Website. i2i is neither a financial institution, nor runs a collective investment scheme or a chit fund or any other such financial scheme.
All the Users of this Website are required to be registered to use this Website. An Investor may be an individual, company or a firm. However a Borrower may only be an individual. User shall be responsible for protecting the confidentiality of User's password(s), if any.
By participating in the program or otherwise using this Website, you hereby acknowledge and agree that (a) i2i makes no representation, warranty, covenant or guarantee that any funds you lend to a Borrower via the Website will be repaid in whole or in part and (b) loans made via the Website (each, a "Loan") are unsecured and you are solely responsible for making any decisions regarding investments without any influence from i2i.
Every effort has been made to ensure, that the information contained on the Website is correct, however i2i makes no warranty as the accuracy, comprehensiveness, or correctness of any of the Service(s) on the Website, and provides all Service(s) on an "as is" basis.
The purpose of this User Agreement is to set forth the terms and conditions under which, among other things: (i) i2i will license to you, use of certain of i2i's technology, software and/or services such that you can utilize i2i's Services, and (ii) you can access and/or use the Website (collectively, the "Purpose").
In the Website, i2i provides Users with access to data base of Investors and Borrowers. i2i is only a platform that brings together Borrowers and Investors, it matches the need of Borrowers and Investors. i2i in no manner indulges into either in borrowing or lending and is not a corporation that has any sort of license from the Reserve Bank of India to carry the business of lending in India. i2i in no manner collects deposits from the lenders or person who would like to earn interest on their money by lending.
The services provided by i2i ("Services") shall include:
(i) The provision to you of the Website to browse the Website to facilitate a transaction of borrowing and lending between two such parties. i2i neither lends nor borrows through the Website; and
(ii) i2i’s customer support, enabling you to contact i2i at [email protected] with any queries that you may have in relation to the Services provided by i2i.
4.1 You may browse the Website and view some content without registering, but as a condition to using certain aspects of the Website, you are required to register with i2i, by creating an account ("Account") on i2i and represent, warrant and covenant that you provide i2i with accurate and complete registration information (including, but not limited to a user name ("User Name"), e-mail address and a password you will use to access the Website) and to keep your registration information accurate and up-to-date. Failure to do so shall constitute a breach of the User Agreement, which may result in immediate termination of your Account.
4.2 Registration as an Investor:
A corporate will be an Investor who satisfies the following criteria:
(i) Company resident in India as per FEMA regulations;
(ii) Having valid charter documents;
(iii) Having registered office in India;
(iv) Has a valid bank account; and
(v) Holds a valid pan card issued by Govt. of India.
An individual will be an Investor who satisfies the following criteria:
(i) Indian resident as per FEMA regulations;
(ii) Above age of twenty one (21) years;
(iii) Has an identity proof;
(iv) Has a valid bank account; and
(v) Holds a valid pan card issued by Govt. of India
You agree that you are an "Eligible Investor" and are not a "lender" under the provisions of any Moneylenders Act, or any other provision of law regulating lenders within India. For the purposes of this User Agreement, an "Eligible Investor" means a person who:
(i) A party who is eligible to lend in India and is resident in India;
(ii) Is a natural person above the age of twenty one (21) years or an artificial person being a company, firm, association of persons or a trust and includes all banks, financial institutions, or a non-banking financial institutions, or having any direct or beneficial interest in a bank, financial institution, or a non-banking financial institution in any manner;
(iii) A person, not being a person who has been involved, or is connected with any unlawful activity;
(iv) A person who is either a salaried employee, self-employed person, independent professional or is engaged in any other occupation or profession for profit or otherwise;
(v) The eligibility of an Investor may be altered or modified by i2i at any time at its sole discretion to include additional classes of Users or restrict the classes of existing Users without intimating you;
(vi) If you are a "lender" within the purpose of the Money Lenders Act, you shall disclose the same to i2i, and provide details of your license as and when required by i2i. If you fail to disclose the above details, i2i will have the right to immediately suspend or terminate your Account;
(vii) For utilizing the Services of i2i, the User will be required to provide us with certain additional information. The list of documents for this purpose will be disclosed at that time itself; and
(viii) To ensure that these eligibility criteria are always maintained, i2i reserves the right to limit the amount of the finance or the number of grants made by a User. This may be done using various controls, such as suspending account activity, intimating the User, or removing the User from the list of Users available to the Users.
4.3 Registration as a Borrower:
A person falls under the category of a Borrower if he is an individual who satisfies the following criteria:
(i) Indian resident as per FEMA regulations;
(ii) Above age of 21years;
(iii) Should be an earning member;
(iv) Has an identity proof and address proof;
(v) Has income proof;
(vi) Has a valid saving bank account in India; and
(vii) Has a valid PAN card issued by Govt. of India
Documents that have to be uploaded by the Borrower on the Website for verification:
The Borrower is required to provide us with certain documents at the time of Account creation, which we reserve the right to have independently verify. Documents required to be submitted include but are not limited to:
(i) PAN Card;
(ii) Bank Account Statements of a Salary Account;
(iii) Email verification;
(iv) Salary Slip;
(v) Employment/Company details;
(vi) Permanent and Current Address Proof;
(vii) Highest Education certificate;
(viii) Form 16; and
(ix) Income Tax Return.
4.4 For the purpose of this User Agreement, Account means the account successfully opened by the User on the Website by inserting all the required information as required to be filled in the registration process on the Website and include any further changes and additions to the information from time to time.
You shall not:
(i) create any Account for anyone other than yourself without such person's prior written permission;
(ii) use a User Name that is the name of another person with the intent to impersonate that person;
(iii) use a User Name or Account that is subject to any rights of a person other than you without appropriate written authorization; or
(iv) use a User Name that is a name that is otherwise offensive, vulgar or obscene or otherwise unlawful.
i2i reserves the right to refuse registration of, or cancel a User Name in its sole discretion. You are solely responsible and liable for all activity that occurs on your Account and shall be responsible for maintaining the confidentiality of your i2i User Name and password. You shall never use another User's account without such other User's prior express permission. You will immediately notify i2i in writing of any unauthorized use of your Account, or other Account related security breach of which you are aware.
You shall not directly or indirectly copy or reproduce all or any part of the Website, whether electronically, mechanically or otherwise, in any form including, but not limited to, the copying of presentation, style or organization, uploading, posting, or transmitting any content which constitutes the intellectual property of another party, for which you do not have a right to make available; uploading, posting, or transmitting any material that contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer software or hardware or telecommunications equipment; any action that imposes or may impose (in i2i’s sole discretion) an unreasonable or disproportionately large load on i2i’s infrastructure; or any use of data mining, robots, or similar data gathering and extraction tools. i2i reserves its right to prevent or restrict access to the Website. Any unauthorized use by you shall terminate the permission or license granted to you by i2i. Using this Website and by accepting the terms and conditions you also agree that you shall not hack or hire some third party to hack the Website or even use any other unauthorized means to access any third party information without written consent of i2i. You shall in such an event be liable of a criminal offence and i2i shall institute appropriate legal proceedings to claim damages. In case any misuse of the Website is carried out by a person or entity based out of India, i2i reserves the right to institute proceedings in accordance with the laws relating to Intellectual Property Rights. You shall use the Website solely for its intended purposes and shall not use the Website for the benefit of any third party except as specifically contemplated under this User Agreement.
We may use your User Submissions in a number of different ways in connection with the Services and i2i’s business as we may determine in our sole discretion, including but not limited to, publicly displaying it, reformatting it, incorporating it into marketing materials, advertisements and other works, creating derivative works from it, promoting it, distributing it, and allowing other Users to do the same in connection with their own websites, media platforms, and applications ("Third Party Media"). By submitting User Submissions through the Website, you hereby do and shall grant i2i a worldwide, non-exclusive, royalty-free, fully paid, sub-licensable and transferable license to use, copy, edit, modify, reproduce, distribute, prepare derivative works of, display, perform, and otherwise fully exploit the User Submissions in connection with the Services and i2i's (and its successors and assigns') business, including without limitation for promoting and redistributing part or all of the Website (and derivative works thereof). You also hereby do and shall grant each User of the Website, including Third Party Media, a non-exclusive license to access your User Submissions through the Website, and to use, edit, modify, reproduce, distribute, prepare derivative works of, display and perform such User Submissions in connection with their use of the Website and Third Party Media. For clarity, the foregoing license grant to i2i does not affect your other ownership or license rights in your User Submission(s), including the right to grant additional licenses to the material in your User Submission(s), unless otherwise agreed in writing with i2i.
You represent and warrant that you have all rights to grant such license to us without infringement or violation of any third party rights, including without limitation, any privacy rights, publicity rights, copyrights, contract rights, or any other intellectual property or proprietary rights.
You understand that all information publicly posted or privately transmitted through the Website is the sole responsibility of the person from which such Content originated; that i2i will not be liable for any errors or omissions in any Content; and that i2i cannot guarantee the identity of any other Users with whom you may interact in the course of using the Website.
When you delete your User Submissions, they will be removed from the Website. However, you understand that any removed User Submissions may persist in backup copies for a reasonable period of time (but following removal will not be shared with others) or may remain with Users who have previously accessed or downloaded your User Submissions or maybe retained by i2i for such period as stipulated under law.
When you use the Website or send an email or other data, information or communication to i2i, you agree and understand that you are communicating with i2i through electronic records and you consent to receive communications via electronic records from i2i periodically and as and when required. i2i will communicate with you by email or by notifications on the Website which will be deemed adequate service of notice / electronic record.
9.1 There is no charge or fee for browsing on the Website. i2i may at its sole discretion introduce new services and modify some or all of the existing Services offered. In such an event i2i reserves the right to introduce fees for the new Services offered or amend/introduce fees for existing Services, as the case may be. Changes to the Fee policies shall be posted on the Website and such changes shall automatically become effective immediately after they are posted on the Website. Unless otherwise stated, all fees shall be quoted in Indian Rupees and be payable to i2i within such time as specified in the invoice. The processing fee may vary from one Loan to the other. i2i allows free registration on its Website following which the User will create a Borrower/Investor Account.
9.2 At the time of opening account post registration, the following fee is payable:
As per the details given in fees & pricing section Click Here
9.3 Before the Loan disbursement, the Borrower is required to pay a processing fee as available on the Website.
9.4 The Investor is required to pay a processing fee of 1% (one per cent) in order to recharge his investment account fund unless revised by i2i in writing.
i2i reserves the right to issue a warning, temporarily /indefinitely suspend or terminate your membership of the Website and refuse to provide you with access to the Website in case of non-payment of fees by you to i2i. i2i also reserves the right to take legal action in case of non-payment of fees by you to i2i.
You can pay i2i using – payments gateway services available on the Website or through cheques.
All Users must register at i2i to further access the Website and open Investor Account/Borrower Account. They will also have to upload self-attested copies of documents required by i2i for the purpose of registration and send the hard copies of same by courier/ post. Post registration, a User can open either a Borrower Account or an Investor Account. Meanwhile, User can access some of the contents of the Website.
11.1 Opening Investor Account:
11.1.1 Post online registration, the User needs to open an Investor Account to start investing activities. They will also have to upload self attested copies of documents required by i2i for the purpose of opening Investor Account and send the hard copies of same by courier/post. Post opening Investor Account, the Investor is allowed to create his listing on i2i subject to i2i’s approval. He can view the other listed Investor/ Borrower listings. The Investor's listing will be displayed and he can make offers or accept requests only on successful verification.
11.1.2 An Investor cannot invest more than permissible amount of Rs. 5,00,000 (Rupees Five Lakh only) at any given point. i2i reserves the right to modify this amount from time to time.
11.1.3 An Investor hereby agrees to receive SMS/EMAIL Transaction Alert posted by i2i on any new registrations, loan closures, repayments, offers on Loans, request from Borrowers etc. Users are availing this services on their own will and there will be no financial obligation of i2i in case of legal disputes. The Users are obliged to notify i2i, any change on his/ her mobile phone numbers. The Users are allowed to opt out from receiving SMS Transaction Alert by notifying i2i in writing.
11.2.1 The Investor's listing will be displayed on i2i portal and can make offers or accept requests only on successful verification by i2i.The Listing details should include of following credentials to be filled by the Investors:
(i) Investment amount;
(ii) Expected rate of returns;
(iii) Tenure of Loan; and
(iv) Preferred Location of Borrowers.
The above information will be made public to all visitors on the site. All information posted will be reviewed by i2i webmaster before publishing.
Once i2i completes review, the Investor listing is made active and displayed on the i2i portal.
11.2.2 Modification, Withdrawal of Listing and Duration of Investor Listings:
The Investor listing will be active till the time he has invested the entire amount sought for investment. The Investor can also modify or withdraw the listing excluding the funds committed to be lent to any Borrower / Borrowers. In case of withdrawal by the Investor, fee refund will be guided by the refund and cancellation policy set forth in this User Agreement.
11.2.4 Minimum and Maximum amount of Listing
An Investor can post a Listing up to a minimum of Rs 10,000/- (Rupees Ten Thousand only) and a maximum of Rs 5,00,000 (Rupees Five Lakh only). i2i can modify the limits from time to time at its discretion.
11.3 Matching of Borrower Commitments and Listings; Loan Funding:
11.3.1 Immediately on closing the Loan offer, i2i will liaison between Investor(s) and the Borrower to sign documents required to enable the transaction. After completing the legal formalities / documentation between the Borrower and the Investor(s), the Loan proceeds shall be disbursed by the Investor(s) within a period 7(seven) days (or as mentioned in the loan agreement executed between the Investors(s) and the Borrower(s) ("Loan Agreement")) into the Borrower’s designated saving bank account. In case of delay by the Investor(s), he must seek written permission from the Borrower to extend the deadline.
11.3.2 Please note that applicable taxes are required to be paid on all gains made through transactions concluded on the Website and the Users are responsible for making the requisite tax filings.
11.3.3 Delayed/Cancellation of Funding:
i2i may delay / cancel funding of a Loan from an Investor:
(i) If it foresees a discrepancy in the accuracy of the information provided by the Borrowers or the Investors;
(ii) If it proceeds to identify new Investors, in case of non-commitment of the chosen Investors for the proposed listing; or
(iii) In case of delay in deposits by the committed Investors.
11.4 Collection & Reporting Of Delinquent Loans:
The Investor(s) authorizes i2i to follow up with the Borrower(s) for collection in case a Borrower misses any installment. Also, i2i will contact the Borrower over phone, email, SMS and follow-up on the repayment. In case such a situation arises, i2i reserves the right to levy Late Fees on the defaulter. Subject to the prior written consent of the Investor, the Borrower may request for an extension of the due date for the payment of any installment or interest, limited to a maximum of 60 (sixty) days during which Late Fees will be charged. After a period of 60 (sixty) days, i2i or the Investor(s), either directly or indirectly, will exercise all the remedies legally available under the laws applicable from time to time to ensure the repayment of the Loan. i2i does not guarantee full or partial collection of money from the Borrowers. In case, i2i is able to collect some amount of money, the collection charges for the same are deducted before depositing the money into the Investor(s)’ account. In addition, the Loan may be referred to collection agencies and all the dues including the money spent in recovery will be collected from the Borrower. The collection charges are paid to the collection agencies.
i2i also reserves the right to report any delinquent loan and/or delayed payments to the relevant authorities such as the Credit Information Bureau (India) Limited ("CIBIL"), etc.
11.5 No Guarantee
i2i does not guarantee:
(i) That an Investor’s listing will be matched with any Borrower Loan request; or
(ii) That an Investor will receive a Loan request as a result of posting a listing; or
(iii) That an Investor’s money will be committed in a Borrower Loan as a result of his making an offer to a listed Borrower;
(iv) That an Investor will receive any rate of return, or any minimum amount of principal or interest on any principal or interest at all;
(v) Full or partial collection of money from the Borrowers.
11.6 Consequences on termination of Registration:
Upon termination of this Agreement and the registration with i2i, all the Loans originated through i2i still hold good as the agreement is legal and signed by the Borrower(s) and the Investor(s).
12.1 Opening Borrower Account:
12.1.1 The User is required to open a Borrower Account to avail the Loan from the listed i2i Investors. They will have to upload self attested copies of documents required by i2i for the purpose of opening a Borrower Account and send the hard copies of same by courier/post. This should be completed within a time period of 5-7 (five-seven) working days from the date of your registration on the Website. Post opening Borrower Account, the Borrower is allowed to list his requirements on i2i portal subject to i2i’s approval. The Borrower can view the other Borrower/ Investor listings. The Borrower's listing will be displayed and he can receive offers or make requests only on successful verification of the documents.
12.1.2 Borrowers hereby agree to receive SMS/EMAIL Transaction Alert posted by i2i on any new registrations, Loan closures, repayments, offers on Loans, request from Investors etc. Users are availing these services on their own will and there will be no financial obligation of i2i in case of legal disputes. The Users are obliged to notify i2i, any change on his/ her mobile phone numbers. The Users are allowed to opt out from receiving SMS Transaction Alert by notifying i2i in writing.
12.2 Verification and Authorisation to obtain Credit Report:
12.2.1 On successful completion of execution of this Agreement, the Borrowers are subject to verification. Verification process may include physical verification to check on correctness of data provided for online registration by the Borrower with the proofs. The Borrower has to provide the following list of documents at the time of verification by the i2i team:
(i) PAN Card;
(ii) Bank Account Statements of a Salary Account;
(iii) Email verification;
(iv) Salary Slip;
(v) Employment/Company details;
(vi) Permanent and Current Address Proof;
(vii) Highest Education certificate;
(viii) Form 16; and(ix) Income Tax Return.
i2i reserves the right to request additional documents from the Borrower if it believes it to be essential for further verification.
12.2.2 The Borrower hereby authorises i2i or any third party agency to whom i2i may find fit to carry out this task, to obtain credit report from CIBIL or such other organisation which provide such facilities not only for the first time on registration but at any time during his Loan tenure (including but not limiting to each listing) at the discretion of i2i. The credit report shall be used for any purpose that is authorized by applicable law in connection with extension of credit transaction involving the Borrower, including but not limited to:
(i) To know the financial strength;
(ii) To understand the credit worthiness;
(iii) To evaluate the Loan amount eligibility;
(iv) To enable quick Loan approvals;
(v) To regularly monitor the credit history; and
(vi) To assign risk ratings and to determine recommended interest rate.
12.2.3 i2i has the right to reject any Borrower application for any reason whatsoever, including if any information provided by the Borrower is inaccurate or incorrect. i2i reserves the right to reject the application of any Borrower without having the need to provide any clarification for the same.
12.2.4 Information on above credit report will be displayed on i2i’s Website with the Borrower’s listing which will be accessible by the Investors with Investor Account.
12.2.5 If any changes occur in the personal information provided after posting a listing but before listing expires, the Borrower must either:(i) Promptly notify i2i of the changes; or
(ii) Withdraw the listing. In the event of not notifying, i2i at its sole discretion may take necessary action including removing the listing and blocking the User from any further use of the Website.
12.2.6 The Borrower hereby agrees that documents sought by i2i at the time of registration, Account opening or anytime thereafter become part of the official record of i2i and will not be returned.
12.3.1 The Borrower's listing will be displayed and he can receive offers or make requests only on successful verification and approval by i2i.
The listing should comprise of following credentials to be filled by the Borrower:
(i) Purpose of borrowing;
(ii) Amount required;
(iii) Interest expected to pay;
(iv) Tenure of Loan; and
(v) Any other information such as but not limited to employment details, city of residence, etc.
The above information will be made public to all visitors on the site. Once i2i completes verification, the Borrower’s listings will be active. Then interested Investors can make commitments to fund all or a portion of the Loan with specific requirements covering interest, term of repayment etc. The Borrower Listing will be frozen if posting receives commitments equal to or exceeding the minimum amount (as specified in the Website) required for the Loan to fund.
12.3.2 Duration of Borrower Listings:
The Borrower Listing will be open for a period of upto 70 (seventy) continuous days ("Listing Period"). The Borrower cannot opt to close or withdraw the Loan transaction before the expiry of the Listing Period. When sufficient commitments are not received for a Borrower Listing during the period mentioned above, a Borrower Listing can be extended by an additional period of upto 7 (seven) continuous days only for one time as per the conditions mentioned in this Agreement ("Additional Listing Period"). A Borrower listing can be removed before the expiry date under the following conditions:
(i) When loan request is fully funded by the Investors, before the expiry date of listing; and
(ii) When loan request is funded beyond the cutoff limit of 50% (Fifty per cent) of requested loan amount and the Borrower opts to accept the invested amount and close the listing
12.3.3 Modification in Borrower Listing:
The Borrower Listing once posted (like purpose, why invest in me, other information etc.) cannot be modified; only certain sections such as interest rate, expiry, photos / videos can be modified.
12.3.4 Information Included in Listings:
Any person who visits i2i Website will be able to view any Borrower Listing and other details as required.
12.3.5 Withdrawal of Borrower Listings:
In the event the Borrower does not accept the Loan, even after the loan has been completely funded by the Investors before the expiry date, i2i will cancel the loan request and may block the Borrower from further use of its Website and may also forfeit any fee paid by the Borrower. The Borrower may be re-instated after payment of penalty solely decided by i2i.
12.3.6 Additional Borrower Listings:
No Borrower can list for additional Loans during the subsistence of any existing Loan unless they receive express in writing permission from i2i.
12.3.7 Re-Listing of a New Loan:
If Borrower has completed the repayment of any existing loan, he/she may post a new Borrower Listing and in such case, the Borrower needs to go through the verification process again.
12.3.8 Minimum and Maximum amount of Listing
A Borrower can post a Listing up to a minimum of Rs 25,000/- (Rupees Twenty Five Thousand only) and a maximum of Rs. 3,00,000/- (Rupees Three Lakhs only). i2i can modify the limits from time to time at its sole discretion.
12.3.9 On acceptance of a Loan offer, i2i may conduct physical verification of the details provided by the Borrower. If for any reason the Borrower fails to meet the norms laid down by i2i regarding physical verification, the Loan request of the Borrower will be cancelled and he/she may be barred from carrying out any further transaction from the Website. Post verification, i2i will liaison between the Investor and the Borrower to sign documents required to enable the transaction. After completing the legal formalities/documentation between the Borrower and the Investor, the Loan proceeds will be disbursed by the Investors within a period 7 (seven) working days into the Borrower’s designated deposit account.
12.3.10 If the Borrower fails to abide by his commitment towards acceptance of Loan, his name will be delisted and he will not be allowed to carry out any transaction on i2i in future. The Borrower can be re-instated after payment of penalty solely decided by i2i.
12.3.11 Partial Loan Funding:
During the Listing Period, if the Borrower fails to receive commitments for the entire Borrower Listing amount, he is provided with the following 4 (four) options:
(i) To accept the amount received subject to a minimum of 50% (fifty per cent) of Loan amount;
(ii) The Borrower will have the option to increase the interest rate during and in between the Listing Period with the aim of attracting more Investors;
(iii) To extend the listing by another 7 (seven) days. If the Borrower does not receive 100% (one hundred per cent) commitment even in Additional Listing Period, he may accept the Loan subject to Clause 12.3.11(i) or withdraw his listing. i2i may change the threshold options of partial funding from time to time. Any such change will only affect listings created after the change is made; and
(iv) Withdraw the listing without accepting any funds.
12.3.12 Delayed Funding:
i2i may delay / cancel depositing the funds of a Loan from Investor:
(i) If it foresees a discrepancy in the accuracy of the information provided by the Borrowers or Investors; and
(ii) If any discrepancy arises in the physical verification process (if carried out) of the documents of the Borrower.
12.4 Making Loan repayments:
12.4.1 The Borrower agrees that it shall repay the Loan and all other outstandings to the Investor as per the given repayment schedule set forth in the Loan Agreement between the Investor and the Borrower.
12.4.2 In case of any conflict with regard to Loan repayments, the Loan Agreement will prevail.
The repayment date for all Borrowers will be the 10th (tenth) of every month (subject to any change from i2i). In case of a holiday, the EMI shall be paid on the next working day. EMI schedule can be changed post the signing of a new agreement between Borrower and Investor which will have all the details of the revised schedule.
12.4.3 Late Fees
For any default or delay by the Borrower in payment for dues towards Interest or EMIs to any investor, a late fee shall be charged % of the EMI amount ascertained for that particular Investor; as stated below:
(i) 01 - 10 days, 5% (five percent);
(ii) 11 - 20 days, 10% (ten percent);v(iii) 21 - 31 days, 20% (twenty percent);
(iv) 30 - 60 days, 50% (fifty percent); or
(v) after 60 days, 50% plus 0.68% interest rate on the EMI amount compounded daily.
This late fee shall be payable from the date of the default or delay till such date as the EMI along with applicable Interest is repaid by the Borrower to the Investor(s). This shall be without prejudice to the Investors’ other rights available as per the Loan Agreement and/or under law. Provided that the obligation to pay additional interest shall not entitle the Borrower to set up a defence that no Event of Default (as defined hereinafter) as mentioned hereunder has occurred.
12.4.4 If the i2i ties up with any Bank in the near future, the Borrower agrees to open a bank account with the i2i designated bank through which all the Loan transactions will be processed. In such a case, the Borrower agrees to make Loan payments through ECS by maintaining an EMI Account. Till that period, the Borrower agrees to make the EMI payment through online transfer or cheque deposits
12.4.5 Prepayment of Loan
The Investor cannot ask the Borrower to prepay the Loan Amount. However the Borrower can, at any time, prepay the Loan subject to the conditions laid down in the Loan Agreement. Please note that:
(i) Prepayment amount will be as per options available at i2i;
(ii) Prepayment of Loans allows the Borrower to reduce the Loan tenure but not the EMI amount; and
(iii) The above conditions are subject to change at the sole discretion of i2i. These changes will be effective for on-going Loans as well as new Loans.
12.5 Penal Charges
The Borrower shall be liable to pay penal charges if any levied by the Banks on account of cheque bouncing, cheque swapping or on return of any cheque issued by the Borrower along with penalty of Rs.250 (Rupees Two Hundred and Fifty only).
12.6 No guarantee
i2i does not guarantee:
(i) That the Borrower’s listing will be matched with any Investor commitments, or
(ii) That Borrower will receive a Loan as a result of posting a listing.
The purpose of the Loan should be in accordance with the terms laid down in the Loan Agreement regarding Purpose of Loan. The purpose of the Loan should comply with Indian laws and the transactions should not result in illegal activities like money laundering, gambling, etc.
In the event an Investor does not invest after committing to do so, the fees that is paid by the Borrower to i2i for that portion of loan will be refunded back (without any interest) to their account within 60 (sixty) days. In such a situation a financial penalty will be imposed on the Investor amounting to Rs. 5,000 (Rupees Five Thousand only) which is subject to change by i2i. Also his name may be delisted and he may not be allowed to carry out any transaction on the i2i portal. Any fee paid by the Investor for accessing services of i2i may also be forfeited. Investor may be allowed to restart the activities, on a case to case basis, after paying penalty which will be solely decided by i2i.
i2i neither originates nor initiates the transmission nor selects the sender and receiver of the transmission nor selects nor modifies the information contained in the transmission. i2i has no control over the third party user generated content.
You agree, undertake and confirm that your use of the Website shall be strictly governed by the following binding principles:
(i) You shall not host, display, upload, modify, publish, transmit, update or share any information or item that:
(a) belongs to another person and to which you do not have any right to;
(b) is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic,
(c) pedophilic, libelous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;
(d) harms minors in any way;
(e) infringes any patent, trademark, copyright or other proprietary rights;
(f) violates any law for the time being in force;
(g) deceives or misleads the addressee/ Users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
(h) impersonates another person;
(i) contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource;
(j) threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation;
(k) shall not be false, inaccurate or misleading;
(l) shall not create liability for us or cause us to lose (in whole or in part) the services of our ISPs or other suppliers; and
The User shall NOT use this Website or any of the Microsites to advertise or perform any commercial, religious, political or non-commercial solicitation, including, but not limited to, the solicitation of Users of this Website and/or the Microsites to become Users of other on or offline services directly or indirectly competitive or potentially competitive with i2i.
The User shall be responsible for obtaining and maintaining all telephone, computer hardware and other equipment needed for access to and use of this Site and all charges related thereto. i2i shall not be liable for any damages to the User's equipment resulting from the use of this Site.
i2i shall have the right, but not the obligation, to monitor the content of the Website at all times, including any chat rooms and forums that may herein after be included as part of the Website, to determine compliance with this agreement and any operating rules established by i2i, as well as to satisfy any applicable law, regulation or authorized government request. Without limiting the foregoing, i2i shall have the right to remove any material that i2i, in its sole discretion, finds to be in violation of the provisions hereof or otherwise objectionable.
All trademarks, patents, copyrights and other intellectual property rights owned by either party on the date hereof shall continue to be owned solely by such party, and except as set forth herein, nothing in this User Agreement shall be deemed to confer any rights to any such intellectual property on the other party. For purposes of clarity: (i) as between you and i2i, you shall be deemed to be the sole owner of all posted information entered into the Website or otherwise posted by you; and (ii) RNVP Technology Private Limited is the sole owner of the name "i2i" as well as the Website, and all source code, object code, software, content, copyrights, trademarks, patents and other intellectual property related thereto or included therein. All suggestions, recommendations, bug-fixes, error-fixes or other communications from you to i2i regarding the Website shall, upon submission to i2i, be owned solely and exclusively by i2i. In addition, i2i shall be entitled to post feedback at the Website (and/or allows others to do so), both positive and negative, regarding any User. You acknowledge and agree that the applicable supplier(s) of any third party software included within the Website shall own all worldwide rights, title and interest in and to such third party software (and any intellectual property rights therein).
You are responsible, at your sole cost and expense, for providing all equipment necessary to access the Internet, the Website. While it is i2i's objective to make the Website accessible at all times, the Website may be unavailable from time to time for any reason including, without limitation, routine maintenance. In addition, various portions of the Website may operate slowly from time to time. You understand and acknowledge that due to circumstances both within and outside of the control of i2i, access to the Website may be interrupted, suspended or terminated from time to time. In particular, and not in limitation of the foregoing, i2i shall not be liable in any way for any delay in responding to an inquiry or question forwarded by you or the effects any delay or unavailability may have on you. YOU AGREE THAT i2i SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING FROM ANY SUCH INTERRUPTION, SUSPENSION OR TERMINATION OF THE WEBSITE AND THAT YOU SHALL PUT IN PLACE CONTINGENCY PLANS TO ACCOUNT FOR SUCH PERIODIC INTERRUPTIONS OR SUSPENSIONS OF THE WEBSITE.
i2i shall make all reasonable efforts for the provision of uninterrupted service of the payment gateway subject to down time and regular maintenance. However, notwithstanding anything in this Agreement, you acknowledge that the payment gateway may not be uninterrupted or error free or free from any virus or other malicious, destructive or corrupting code, program or macro and i2i disclaims all warranties, express or implied, written or oral, including but not limited to warranties of merchantability and fitness of the payment services for a particular purpose. Although i2i adopts security measures it considers appropriate for the offer of the Services and the payment gateway mechanism, it does not assure or guarantee that no person will overcome or subvert the security measures and gain unauthorized access to the same or your data. i2i shall not be responsible or liable if any unauthorized person hacks into or gains access to the payment gateway service. In addition you agree that i2i shall not be liable for any loss or damage whatsoever or howsoever caused or arising, directly or indirectly, including without limitation, as a result of loss of data; interruption or stoppage to your access to and/or use of the payment gateway services. i2i's sole obligation and your sole and exclusive remedy in the event of interruption of the payment gateway services shall be to use all reasonable endeavors to restore the services and/or access to the payment gateway services as soon as reasonably possible.
(i) If you are no longer interested in receiving e-mail announcements and other marketing information from us, or you want us to remove any personal information that we have collected about you, you can opt-out anytime by sending an e-mail about your request to [email protected]
(ii) We use third-party service providers to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our Website, and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. This anonymous information is collected through the use of a pixel tag, cookies and any other method which is industry standard technology used by most major websites to collect information regarding usage of the Website by any User. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address, or any personally identifying information about the User.
Without limiting other remedies, i2i may limit your activity, immediately remove your Information, warn other Users of your actions, immediately temporarily/indefinitely suspend or terminate or block your membership, and/or refuse to provide you with access to the Website in the event and remove any non-compliant Information, but not limited to:
(ii) If i2i is unable to verify or authenticate any information you provide; or
(iii) If it is believed that your actions may cause legal liability for you, other Users or i2i; and
(iv) If i2i believes that you have breached any applicable law.
A User that has been suspended or blocked may not register or attempt to register with i2i or use the Website in any manner whatsoever until such time that such User is reinstated by i2i. Notwithstanding the foregoing, if you breach the User Agreement or the documents it incorporates by reference, i2i reserves the right to recover any amounts due and owing by you to i2i and to take strict legal action including but not limited to a referral to the appropriate police or other authorities for initiating criminal or other proceedings against you.
i2i is a Website that enables the Borrowers to find the Investors and the Investors to find the Borrowers, it considers provisions of wrong information on this web portal willingly an act that would constitute misrepresentation, fraud and cheating. If you use the Website, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password. Because of this, we strongly recommend that you exit from your account at the end of each session. You agree to notify i2i immediately of any unauthorized use of your account or any other breach of security.
(i) You acknowledge that i2i is not engaged in the business of granting Loans or borrowing money from any member of the Website;
(ii) You acknowledge that i2i is managing this Website and neither i2i or any of its subsidiaries or affiliates has any interest in either granting Loan or in borrowing money from a member registered on the Website;
(iii) You acknowledge that i2i is not at all responsible for any claim or damage in case either the person who has agreed to grant a Loan has not granted the Loan or the person who has agreed to repay the Loan does not repay the Loan;
(iv) You acknowledge that i2i in no way warrants or guarantees the performance of a service provider that is providing services through its Website;
(v) You acknowledge that i2i in no manner warrants and guarantees that the Investor or the Borrower has provided all the information on this Website which is true and correct including address, phone numbers, etc.;
(vi) You acknowledge that it is your responsibility to verify the information about the Users on the Website and i2i is in not liable if the information provided on this Website is untrue or incorrect; and
(vii) You acknowledge that i2i is in not responsible for any claim of money or damages in the event one person fails to either grant a Loan or a person fails to repay the Loan or makes any misrepresentation about his financial status or commits a fraud or an act of cheating or any other illegal act.
i2i may terminate your access to all or any part of the Service, with or without cause, with or without notice, effective immediately, which may result in the forfeiture and destruction of all information associated with your membership. If you wish to terminate your Account, you may do so by following the instructions on the Website. Any fees paid hereunder are non-refundable. All provisions of this User Agreement which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Save to the extent required by law, i2i has no special relationship with or fiduciary duty to you. You acknowledge that i2i has no control over, and no duty to take any action regarding: which Users gain access to the Service; what Content you access via the Service; what effects the Content may have on you; how you may interpret or use the Content; or what actions you may take as a result of having been exposed to the Content.
You understand that i2i has no obligations to verify the original documents submitted by a User and have assumed that the same are true, correct and complete in all respects.
You release i2i from all liability for you having acquired or not acquired Content through the Service. The Service may contain, or direct you to websites containing, information that some people may find offensive or inappropriate. i2i makes no representations concerning any Content contained in or accessed through the Service, and i2i will not be responsible or liable for the accuracy, copyright compliance, legality or decency of material contained in or accessed through the Service.
i2i makes no warranty that: (a) the Website will meet your requirements; (b) the Website will be available on an uninterrupted, timely, secure, or error-free basis; (c) the results that may be obtained from the use of the Website or any services offered through the Website will be accurate or reliable.
i2i makes no representation or warranty, express or implied, with respect to any third party data provided to i2i or its transmission, timeliness, accuracy or compl
i2i makes no representation or warranty, express or implied, with respect to any third party data provided to i2i or its transmission, timeliness, accuracy or completeness, including but not limited to implied warranties or warranties of merchantability or fitness for a particular purpose. i2i will not be liable in any way to you or to any other person for any inaccuracy, error or delay in or omission of any third party data or the transmission or delivery of any such third party data and any loss or damage arising from (a) any such inaccuracy, error, delay or omission, (b) non-performance or (c) interruption in any such third party data due either to any negligent act or omission by i2i or "force majeure" or any other cause beyond the control of i2i.
You also understand that you are solely responsible for determining the proper tax treatment for any Loan you make through the Website. i2i has not and will not provide any tax or legal advice to you in connection with any Loan you might make. This User Agreement does not attempt to define the tax implications of granting any Loans and we advise you to consult with your own accountants, tax advisors and legal advisors.
You release us from all liability relating to your connections and relationships with other Users. You understand that we do not, in any way, screen users, nor do we inquire into the backgrounds of Users or attempt to verify their backgrounds or statements. We make no representations or warranties as to the conduct of Users or the veracity of any information Users provide. In no event shall we be liable for any damages whatsoever, whether direct, indirect, general, special, compensatory, consequential, and/or incidental, arising out of or relating to the conduct of you or anyone else in connection with the Services, including, without limitation, bodily injury, emotional distress, and any damages resulting in any way from communications or meetings with Users or persons you may otherwise meet through the Services. As such, you agree to take reasonable precautions and exercise the utmost personal care in all interactions with any individual you come into contact with through the Services, particularly if you decide to meet such individuals in person.
The website, service and content are provided "as is", "as available" and are provided without any representations or warranties of any kind, express or implied, including, but not limited to, the implied warranties of title, non-infringement, merchantability and fitness for a particular purpose, and any warranties implied by any course of performance or usage of trade, all of which are expressly disclaimed, save to the extent required by law.
I2i and its shareholders, directors, employees, agents, representatives, suppliers, partners and content providers do not warrant that: (i) the service will be secure or available at any particular time or location; (ii) any defects or errors will be corrected; (iii) any content or software available at or through the service is free of viruses or other harmful components; or (d) the results of using the service will meet your requirements. Your use of the website, service, content and add-to link is solely at your own risk. Some states / countries do not allow limitations on implied warranties, so the above limitations may not apply to you.
All details of the users of the i2i website and their financial status, included in or available through this website are provided for use without warranties of any kind, either express or implied. I2i, its shareholders, its holding company, its subsidiaries, and its licensors do not warrant that the information or other material which is palced on the website by any person is correct including his finacial status or capability or has not approached the other user of this website with a criminal intent to either cheat or misappropriate or deny any other user of its legitimate claims. By uploading any content, representation or statement of your financial status or your proof of residence you represent and warrant that you have the lawful right to reproduce and distribute such content and that the content complies with all laws and is true and authentic and is not in any event placed on the website to defraud other users or create a false impression in their minds that you have a sound fiancial status or are reasonably committed to deliver the repayments on time. You also represent that you have not ever been accused to any fraud, misrepresentation or default in repayment of any claims or monies to any third party whether a fiancial institution of not. You also represent that there are no outstanding disputes in connection with your moral turpitude or financial status. You hereby represent and warrant to i2i that you are legally competent to execute, be bound by and adhere to terms and conditions of i2i. Your use of the website is solely at your risk. You agree that i2i shall have no responsibility for any damages suffered by you in connection with the use of the website or any content contained therein or any damage suffered in the event of default or misrepresetation by any other user of the website.
i2i is under no obligation to become involved in disputes between any Users, or between Users and any third party arising in connection with the use of the Website. This includes, but is not limited to, disbursal of loan amount by the Investor and repayment of loan by the Borrower, and any other terms, conditions, warranties, or representations associated with campaigns on the Website. You release i2i, its officers, employees, agents, and successors in rights from claims, damages, and demands of every kind, known or unknown, suspected or unsuspected, disclosed or undisclosed, arising out of or in any way related to such disputes and the service.
i2i shall not be responsible for any act or omission which could be attributable to a default of any other person over which i2i does not exercise control, including without limitation any error or failure or inability of the network service provider or any failure of any personnel of the client.
i2i shall not be liable for any inability to render any of the services by reason of any failure, delay or inability of the Investors and/or the Borrowers to agree on terms and conditions for the Loan Agreement.
i2i and the Investor(s) and/or the Borrower(s) sole remedy and the i2i sole liability to the Investor(s) and/or the Borrower(s) in the platform and for any other claim arising in connection with this defect shall be the correction or repair of such breach or defect or the replacement of the defective or non-conforming portion of the platform.
i2i's liability in any circumstance is limited to the amount of fees, if any, paid by you to i2i. i2i, its associates, affiliates and service providers and technology partners make no representations or warranties about the accuracy, reliability, completeness, and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Website or that the operation of the Website or Services will be error free and/or uninterrupted. Consequently, i2i assumes no liability whatsoever for any monetary or other damage suffered by you on account of:
(i) The delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Website which are incorporated by way of reference in this User Agreement;
(ii) Any interruption or errors in the operation of the Website. You expressly understand and agree that i2i shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if i2i has been advised of the possibility of such damages).
In no event shall i2i, its agents, or anyone else who has been involved in the creation, production, or delivery of these pages, be liable for any direct, incidental, or consequential damages resulting from the use of this Website or any linked site. i2i uses its best endeavor to ensure the confidentiality and secrecy of user information and authorization. If the authorization code has been lost, misplaced, or revealed to another person, i2i should be immediately intimated in writing of the same, failing which, you may be liable for the following consequences:
(i) Honouring any instruction given through your account using your authorization or identification code;
(ii) Any alteration, deletion or dissemination of your confidential information about you in the account/profile maintained by you on i2i; and
(iii) Any unlawful act or authorization carried out using the stolen identification and authorization codes.
Once intimated to i2i in writing, i2i will utilize all methods at its disposal to control the damage at the earliest. i2i shall not be liable for any loss or damage arising out of or in connection with:
(i) any error or inaccuracy in the data entered by you or any other User; and
(ii) any negligence, breach of contract, misrepresentation or willful misconduct in relation to the loan contracts or other uses of the online trading platform.
External Links - The Website contains links to other Internet sites and telephone numbers for Services provided by other service providers. The availability of such third party sites, services or material does not constitute any form of recommendation, advice, endorsement or publication of any such third party sites, services or material and i2i is not responsible for their availability or content. Links to other websites are provided by i2i as a convenience to its Users. i2i is not responsible for the materials contained at any website linked to this site.
Unlawful Or Prohibited Use - As a condition of your use of the Services, you will not use the Services for any purpose that is unlawful or prohibited by or under any law, rules, orders, regulation, notification or circular issued by any local or governmental body in India, or these terms, conditions, and notices. You may not use the Services in any manner that could damage, disable, overburden, or impair any i2i Website, or interfere with any other party's use and enjoyment of the Services. You may not attempt to gain unauthorized access to any Services, computer systems or networks connected to any i2i server or to any of the Services, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Services.
This service is available only to residents of India above the age of 21 (twenty one) years of age. i2i does not intend to offer the Services to persons or entities outside India where such Services would be in contravention with applicable laws and regulations.
You understand that any and all decisions made by you with respect to the program are yours alone. i2i cannot and does not verify the accuracy of information from Users or Borrowers. i2i shall not be responsible, or have any duty or obligation to, or liability for: (a) decisions or interactions resulting (directly or indirectly) from participation in the program; or (b) any damages, costs, losses or expenses a User incurs as a result (directly or indirectly) of making a Loan to a Borrower or as a result (directly or indirectly) of utilizing the program or information received in connection with the program. In addition, in no event will i2i be liable to you or any third person for any damages, costs, losses or expenses, including any lost capital, lost profits or special, incidental, consequential or punitive damages arising from your use of the Website or participation in the program, even if i2i has been advised of the possibility of such damages, costs, losses or expenses.
Further you hereby agree that all payments with respect to refunds and chargebacks shall be your sole responsibility and i2i shall not be liable for any claims, disputes, penalties which may arise in connection with such refunds or chargebacks. You agree to indemnify i2i in respect of any claims, disputes, penalties, costs and expenses arising directly in relation to refunds or chargebacks for all transactions initiated and instructed through the Website.
The Borrower and the Investor acknowledge that i2i is not obligated to perform any act or obligation for them and that it is only a service provider to them that facilitates the transaction between them. In case of any loss or damage to i2i due to their action or inaction, the Investor and the Borrower shall, jointly and severally, indemnify i2i.
(i) A Borrower cannot withdraw or cancel his/her loan request before expiry date set forth by the Borrower, once it has been made live on portal for funding. If a Borrower cancels his/her loan request before expiry date, i2i will not refund any amount paid as fee by Borrower.
(ii) A Borrower can cancel his/her loan request before loan request has been made live on portal in case he/she finds interest rate recommended by i2i higher than his/her requirement. Full fee amount (except for registration fee and the borrower account creation fee) paid by Borrower will be refunded (without any interest) to his/her account within 60 (sixty) days.
(iii) A Borrower has option to withdraw or cancel his/her loan request if his/her loan request does not get full funding by expiry date set forth by Borrower. Full fee amount paid by Borrower will be refunded (without any interest) to his/her account within 60 (sixty) days.
(iv) No fee amount will be refunded to Borrower in case during underwriting stage it is found that Borrower has provided wrong and incorrect information in his/her loan request.
(v) No fee amount will be refunded to Borrower in case during physical verification it is found that Borrower has provided wrong and incorrect information in his/her loan request.
(vi) In the event an Investor does not invest after committing to do so, the fee amount that is paid by the Borrower to i2i will be refunded on the portion of fund committed by that Investor on a pro-rata basis (without any interest) to their account within 60 (sixty) days.
(i) Once an Investor has shown an interest in any loan request by committing funds to any Borrower on i2i portal, he/she cannot withdraw or cancel his/her interest. If an Investor withdraws or cancels his/her interest, a financial penalty will be imposed on the Investor amounting to Rs. 5,000 (Rupees Five Thousand only) which is subject to change by i2i. Also his name may be delisted and he may not be allowed to carry out any transaction on the i2i portal. Any fee paid by the Investor for accessing services of i2i may also be forfeited in full or partial. Investor may be allowed to restart the activities, on a case to case basis, after paying penalty which will be solely decided by i2i.
(ii) An Investor can withdraw his/her listing any time if he/she has not shown any interest in any loan request or he/she has no any active loan at that time. Full fee amount (except for registration fee and investor account creation fee) paid by Investor will be refunded (without any interest) to his/her account within 60 days. Any fees paid previously towards the investment made in closed loans on i2i will not be refunded.
(v) Force Majeure- The Website is not liable for failure to perform any of its obligations if such failure is as a result of Acts of God (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities (regardless of whether war is declared), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalisation, government sanction, blockage, embargo, labor dispute, strike, lockout, robbery, theft of data or any interruption or any failure of electricity or server, system, computer, internet or telephone service.
(vi) Interpretation - In this User Agreement, unless the context otherwise requires references to recitals, clauses and sub-clauses are to recitals, clauses and sub-clauses of this User Agreement; headings are inserted for ease of reference only and are not to be used to define, interpret or limit any of the provisions of this User Agreement; references to the singular number shall include references to the plural number and vice versa; words denoting one gender include all genders; any reference in this User Agreement to a statutory provision includes that provision and any regulation made in pursuance thereof, as from time to time modified or re-enacted, whether before or after the date of this User Agreement; and any reference to a time limit in this User Agreement means the time limit set out in the relevant clause or Sub-clause or such other time limit which may be mutually agreed by the parties in writing.
In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are as under:
Name: Neha Aggarwal
Email Id: [email protected]
i2i shall provide customer support limited to responding to questions/queries regarding the nature of the Services provided for but not limited to payment, refunds, functionality and feedback. If you have any questions regarding the same you can contact us at [email protected]